If you need to cancel a personal coaching session, please give us 24 hours notice. If you do not give us 24 hours notice, you will forfeit that session. Our coaches are paid for their time and it is unprofessional to cancel the day of your session. Please make sure to give us enough notice ahead of time so you do not lose your session.
If you need to cancel your membership, please give us at 2 weeks written notice. You should email your cancellation request to emily@fivex3.com
Effective January 1, 2023, if you wish to suspend your membership, you may do so for up to three months during your membership. There is a $30 charge to suspend your membership.
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